At Astrol, we’re in the business of fuel, but what truly drives us isn’t just petrol, diesel, or LPG. It’s people.
Every time a customer pulls into an Astrol station, what they remember long after the fuel gauge is full is the smile that greeted them, the helpful hands that guided them, and the extra mile someone went to make their day easier.
This is the human side of Astrol, and it’s what makes our service culture exceptional.
More Than a Station Manager – Leah at Ruiru
At Astrol Ruiru, Leah isn’t just running operations; she’s orchestrating a daily dance of efficiency, care, and community.
As a female station manager in a fast-paced industry, she stands as a testament to leadership that blends professional precision with personal warmth.
From overseeing fuel pumps to ensuring truckers get timely weighbridge service, Leah is proof that trust in a brand begins with trust in its people.
The First Face You See – Allan Njuguna at Ruiru
Fuel attendant Allan knows that every interaction matters. Whether it’s greeting regulars by name, double-checking service requests, or making sure a child gets a friendly wave from the pump, he delivers more than fuel — he delivers connection.
For Allan, it’s not just about filling tanks, it’s about filling moments with care.
Operations on the Ground – Simon at Thika Road
As a Forecourt Supervisor at Astrol Thika Road, Simon’s role is rooted in teamwork.
He knows the station runs not because of one person, but because of a crew working in sync, ensuring customers get what they need, quickly and with a smile.
It’s his commitment that makes Astrol Thika Road more than just a stop, but a trusted part of the community.
Why It Matters
In today’s world, fuel stations can feel transactional, a quick stop, a swipe, and you’re gone. But at Astrol, we believe service is the product.
Our customers may come for quality fuel, but they stay because our people remember their stories, care for their safety, and respect their time.
A Service Culture We Live By
From mechanics who take the time to explain a coolant check, to Mart attendants who know your favourite snack, Astrol’s strength is in the small moments.
These are the touches that build loyalty, trust, and an emotional connection, things no pump meter can measure.
Switch to Astrol. Experience the Power — of People.